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Sr. Collection Representative (Bala Cynwyd, PA)

Location: Bala Cynwyd, PA, United States
Date Posted: Mar 16, 2020

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Job Description

Marketing Statement

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.   We have been in operation since 1962 and are nationally recognized as a member of  Ward's Top 50 and rated A++ by A.M.Best.

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Duties

We are looking for a Sr. Collection Representative to join our team

Summary -

Examine details and take action to collect unearned premium on cancelled and/or expired policies. In instances where in-house efforts are exhausted, coordinate placement of receivable with third party collection agency. Advise, verify and approve work items of team members as a Subject Matter Expert.


A typical day will include the following:

Place collections calls to insureds and agents.

Support team and report daily operations to Supervisor

Place accounts with outside collection agency and apply recovery payments received.

Manage service escalations and assist team with complex accounts.

Examine details, perform research, determine appropriate action, and communicate with Legal department.

Mentor and Train Team Members

Maintain standard operating procedures

Conduct Assessments

Qualifications

  • High School diploma
  • 5 years plus years of related experience
  • General computer proficiency with an emphasis on MS Outlook, Word and Excel.

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law. 

Benefits

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.

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