Location: Altamonte Springs, FL, United States
Date Posted: Jan 17, 2020
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.
We are looking for a Regional Account Manager to join our team in Altamonte Springs, FL!
Reporting to a Territory Account Manager, ensures that Account Management experience goals, new business and renewal production and quality goals are met via interaction with agents, Marketing Representatives, policyholders, U/W’s and other internal and external customers.
A typical day will include the following:
Manages Account Associate Supervisors, Sr. Associate Specialists, Senior Account Associates, Account Associates, DEC and Administrative Assistants, acting as direct manager to Account Associate Supervisors.
Manages a designated book of accounts or designated Preferred Agents to service new or renewal business. Analyzes and monitors new and/or renewal pipelines with Account Associate Supervisor to ensure efficient workflow management; monitors status of workload and identifies and solves problems.
Communicates strategic plans, goals, objectives, assignments including deadlines and timeframes for completion as well as delegating to Supervisors as appropriate.
Works with Territory Talent Advisor to solicit talent from various resources, interviews, hires, trains and mentors Account Associate Supervisors. Involved in recruiting, interviewing and approving the hiring of Account Management staff.
Maintains strong lines of communication with TAMS, SVP’s, RVP’s, Underwriting Management and other Departments across the Region.
Attends Agent Summits / Conventions / Product Fairs, and conducts AM Connect agency visits
Works with HR to address personnel and performance issues and applies company progressive discipline process when needed and appropriate.
Bachelor’s degree; 7 years’ industry and account management experience; 3 years’ supervisory experience; an equivalent combination of education and experience may be substituted
P&C License required, CIC or CISR designation preferred
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.