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Account Associate (Leawood, KS)

Location: Leawood, KS, United States
Date Posted: Mar 9, 2020

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Job Description

Marketing Statement

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.   We have been in operation since 1962 and are nationally recognized as a member of  Ward's Top 50 and rated A++ by A.M.Best.



We are looking for an Account Associate to join our Leawood, KS office!


Working under the direct supervision of Team Lead or Regional Account Manager, supports the new business or renewal production goals sales goals of an assigned territory via interaction with agents, Marketing Representatives, policyholders, underwriters, and other internal and external customers.

A typical day will include the following:

  • Establishes and maintains relationships with Agents/Brokers to facilitate new business or renewal processing in accordance with company underwriting guidelines.
  • Conducts regular AM Connect agency visits with PIC, UW or RAM, and attends Agent Summits/Conventions/Product Fairs.
  • Utilize pipeline reports to insure need-by dates are met and applies discretion in prioritizing accounts.
  • Reviews and pre-qualifies all new business submissions for acceptability and completeness based upon guidelines set forth in the Product Prequalification guideline and proactively facilitates conversations with agent, UW and Marketing as needed based upon initial assessment of new business submission.
  • Maintains knowledge of new and existing products and applies judgment in attempting to round out accounts and cross sell.
  • Facilitates price and coverage review with agent and UW. Reviews binding conditions to insure all are met prior to making decision to bind account and send confirmation of coverage/including making determination if able to bind awaiting.
  • Reviews quote to insure pricing and coverage is in line with company rate goals based upon knowledge of competition.  Calls agent to review proposal and discuss potential changes and/or presentation requirements for their meeting with agents, i.e. Risk Management opportunities, billing options, self-service options. Maintains documentation of account file to meet compliance and internal quality control requirements.


Successful candidates will have the following:

•High School Diploma or equivalent
•Strong customer service skills
•Excellent organizational and time management skills
•Results oriented and demonstrate a strong sense of urgency
•Strong PC skills

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law. 


We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.

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