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Account Specialist-Renewal Business (Timonium, MD or Harrisburg, PA)

Location: Harrisburg, PA, United States
Date Posted: Dec 9, 2019

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Job Description

Marketing Statement

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.   We have been in operation since 1962 and are nationally recognized as a member of  Ward's Top 50 and rated A++ by A.M.Best.



We are looking for a Account Specialist-Renewal Business Timonium, MD or Harrisburg, PA to join our team!

Summary -

Working with Limited Supervision, support the renewal retention goals and manages renewal business and servicing of accounts in an assigned territory via interaction with agents, Marketing Representatives, policyholders underwriters,  and other internal and external customers.

A typical day will include the following:

Processes requests for endorsements, certificates, and coverage question within UW Authority as delegated.

Maintains knowledge of new and existing products and applies judgment in attempting to round out accounts and independently cross sell.

Prepares for and regularly participates in regional renewal account review meetings and Large Loss  account review meetings

Analyzes renewal documents received for accuracy and acceptability.  Reaches out to agents to discuss any changes in exposure, and determine potential competition, pricing or coverage issues that may arise during the course of the renewal. Proactively facilitates conversations with agent, UW and Marketing as needed based upon initial assessment of renewal status.

Conducts regular AM Connect agency visits with UW/PIC/RAM, and attends agents Summits/Conventions/Product Fairs. Actively involved in price and coverage negotiations with agent and UW by obtaining information from agent on whether account is being marketing, competition and collaborating with UW and Marketing prior to releasing proposal.

Reviews binding conditions to ensure all are met prior to making decision to bind account.  This includes making determination if able to Bind Awaiting. Analyzes quote to ensure pricing and coverage is in line with company rate goals based upon knowledge of competition. Calls agent to review proposal and discuss potential changes and/or presentation requirements for their meetings with agents.


Successful candidates will have the following:

•High School graduate, advanced degree preferred
•Minimum 1 year's industry experience; an equivalent combination of education and experience may be substituted
•Strong written and verbal communication skills
•Excellent customer service skills

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law. 


We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.

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