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Account Management Team Lead (Denver CO)

Location: Englewood, CO, United States
Date Posted: Nov 27, 2019

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Job Description

Marketing Statement

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.   We have been in operation since 1962 and are nationally recognized as a member of  Ward's Top 50 and rated A++ by A.M.Best.



We are looking for a Account Executive Team Lead to join our leadership team in Denver, CO

Summary -

Working fairly independently, plans, implements and coordinates a variety of general office activities in support of the renewal business goals.  Primarily supervises and leads a team of Sr. Account Executives, Account Executives and Data Entry Clerk.  Performs duties personally or through subordinates.

A typical day will include the following:

Monitors renewal accounts to ensure goals are being met and identifies areas of improvement.

Supervises office operations and procedures such as, HR, timekeeper duties, information management and other clerical services.

Prepares production reports for management on a proactive and as-needed basis.

Maintains a book of business.

Reviews renewal business to ensure accounts are bound and acceptable in accordance with company guidelines within allotted company required timeframes.

Recruits, hires, trains and supervises Data Entry Clerks, Account Executives, and Senior Account Executives.

Communicates strategic plans, goals, objectives, assignments including deadlines and timeframes for completion.

Coordinates and distributes workload to ensure efficient workflow; monitors status of workload and identifies and resolves problems.

Performs annual employee performance reviews for Data Entry Clerks, Account Executives and Senior Account Executives.

Performs Quality Improvement and Quality Execution audits and results discussions.

Coordinates/attends Agent Summits/Conventions/Product Fairs and accompanies Marketing Representatives on agency visits.

Establishes and maintains relationships with Agents/Brokers, customers and outside vendors to facilitate renewal account retention.

Releases quotes and bind accounts, following up on outstanding information and/or binding conditions.

Implements procedures for systematic retention, protection, retrieval, transfer and disposal of records.


Successful candidates will have the following:

•Associate's Degree and five years of experience in Account Management.   An equivalent combination of education and experience will be considered.
•Property & Casualty License required.
•Ability to work with large agencies and handle complex issues independently.

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law. 


We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.

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Account Management Team Lead (Denver CO)

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