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Philadelphia Insurance Companies

Claims Assistant Team Leader at Philadelphia Insurance Companies

Updated: January 30, 2019
Category:  Claims

Marketing Statement

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.   We have been in operation since 1962 and are nationally recognized as a member of  Ward's Top 50 and rated A++ by A.M.Best.



We are looking for a Claims Assistant Team Leader to join our team

Summary -

This positionr is responsible for maintaining an even workload for all Claims Assistants. The Claims Assistant Team Leader will maintain a working relationship with a reduced number of Claims Technicians and maintain thier duties as a Claims Assistant with regard to these technicians.

A typical day will include the following:

Assist the Claims Supervisor in ensuring production and customer service targets are met.

Prepare and maintain reports for processing in line with established guidelines.

Meets productivity and customer service targets.

Resolve/Mediate issues of concern between Claims Assistants and/or between Claims Assistants and their examiners, with the assistance of Management.



  • High school diploma or equivalent.    
  • General computer proficiency.    
  • Supervisory experience or equivalent insurance experience required 
  • Proficiency with MS Office products.    
  • Ability to multi-task with strong organizational skills.    
  • Ability to encourage and motivate.

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law. 


We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.

PHLY Benefits
Lunch Time Fitness Hour
Paid Time Off for Volunteer Work
Family-Friendly Benefits
Educational Support
Medical & Dental Plans
Paid Time Off
Talent Network

Think you might be a good fit for Philadelphia Insurance, but haven't found a job posting that matches your interests? Keep in touch with us through our Talent Network. When the perfect opportunity comes along, our recruiters will be ready for you!

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