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Claims Assistant Team Leader

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Location: Plano, TX, United States
Date Posted: Mar 2, 2019

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Job Description

Marketing Statement

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.   We have been in operation since 1962 and are nationally recognized as a member of  Ward's Top 50 and rated A++ by A.M.Best.



We are looking for a Claims Assistant Team Leader to join our team

This position is responsible for maintaining an even workload for all Claims Assistants.


A typical day will include the following:

  • Assist the Claims Supervisor in ensuring production and customer service targets are met.  
  • Prepare and maintain reports for processing in line with established guidelines.           
  • Meets productivity and customer service targets.            
  • Resolve/Mediate issues of concern between Claims Assistants and/or between Claims Assistants and their examiners.  




  • Supervisory/team management experience required.
  • Insurance or claims experience highly preferred.
  • High school diploma or equivalent, advanced degree preferred.

  • Proficiency with MS Office products.    

  • Ability to multi-task with strong organizational skills.    

  • Ability to encourage and motivate.

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law. 


We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.

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