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Receptionist (Altamonte Springs, FL)

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Location: Altamonte Springs, FL, United States
Date Posted: Nov 1, 2018

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Job Description

Marketing Statement

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.   We have been in operation since 1962 and are nationally recognized as a member of  Ward's Top 50 and rated A++ by A.M.Best.



We are looking for a Director of First Impressions in our Alpharetta, GA office!


Serves as voice of the Company by providing initial point of contact for all incoming phone calls and visits to the Reception area.  Operates PBX or multiline telephone system to answer incoming calls and directs callers to appropriate personnel.

A typical day will include the following:

Retrieves messages from voice mail and forwards to appropriate personnel.

Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.

Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.

Answers questions about organization and provides callers with address, directions, and other information.

Maintains reception area "Welcome Board."

Monitors visitor access and issues passes when required.

Updates appointment calendars.

Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.

Performs other clerical duties as needed, such as filing, photocopying, and collating.

Maintains office supplies for Reception area.

Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.


High School Diploma or Equivalent

Experience with multi telephone systems

Customer Service experience with a positive and friendly demeanor

Proficiency with Microsoft Office including Excel, PowerPoint and Word



EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law. 


We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.

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