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Philadelphia Insurance Companies

AR Representative I at Philadelphia Insurance Companies

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Updated: September 14, 2017

Marketing Statement

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.   We have been in operation since 1962 and are nationally recognized as a member of  Ward's Top 50 and rated A++ by A.M.Best.



We are looking for a AR Representative I to join our team

Summary -

Ensure timely receipt of all accounts with an outstanding delinquency.

A typical day will include the following:

Contact agent and/or policyholders for past due balances in accordance with departmental procedures.

Communicate with field office and RVP all billing and payment issues affecting resolution of delinquencies.

Monitor cancel/rewrite accounts to ensure proper action is taken.

Handle the replacement of return checks within 7 days and/or issue a notice of cancellation or rescind reinstatement.

Prepare basic billing breakdowns utilizing Excel

Can be given authority to approve own refunds up to $5,000

Review and/or refund credit balances within 30 days of becoming a credit for balances >= $3,000 on a weekly basis.

Supervisor may assign additional duties.

Monitor and manage the delinquency for all policies in assigned territory to include the following:

- Report the disposition of the >60 day receivables on a monthly basis
- Manage the Automatic Cancellation Queue
- Identify problem accounts and be able to independently determine the correct course of action

Review and/or refund credit balances within 15 days of becoming a credit for all cancelled policies on a weekly basis.

Take customer payments via check by phone and credit card.


High School Diploma        
One to two years of related experience is required.  
Proficiency in MS Office with emphasis on Word and Excel.


EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law. 


We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.

PHLY Benefits
Lunch Time Fitness Hour
Paid Time Off for Volunteer Work
Family-Friendly Benefits
Educational Support
Medical & Dental Plans
Paid Time Off
Talent Network

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